1 L-CERP + 1 CEU

I'll Be There For You:
The One Where We Learn About Running Effective Support Groups

Chanelle Andrews, IBCLC, CBS
Course description
The information relevant to the formation and facilitation of successful support groups is often overlooked. As a result, support groups are mismanaged, ineffective, and suffer from low attendance. The purpose of this course is to explore the components necessary to form and facilitate meaningful support groups, as well as how to manage participants and operation of the groups.
Meet the Instructor

Chanelle Andrews, IBCLC, CBS

Chanelle is a stay at home wife and mom of two. After facing many challenges while breastfeeding her son for a year, including a less than stellar lactation consultant experience, an overactive letdown, and milk overflowing with lipase, she was determined to have a different experience with her daughter.
After googling more than google could handle and living part time on breastfeeding websites like Kelly-Mom, she realized with her second child, knowledge is power. With this newfound power she was able to nurse and pump for her daughter for 15 months. Through her experiences with breastfeeding, she became the go-to expert in her group, which led to the realization that perhaps lactation consulting and helping Black breastfeeding families could be a career. She was a guest on the Lactation Business Coaching Podcast here.
This “Titty Tech™ ” can be found operating her private practice, Hey Mama Lactation and Perinatal Care, in Southern New Jersey. She is also a member of the New Jersey Breastfeeding Coalition, La Leche League, and a WIC breastfeeding peer counselor. When she’s not talking boobs, babies, and breastmilk, she enjoys baking and binge watching Hulu and Netflix.
Patrick Jones - Course author

Learners say 

Wonderful job! I loved the theme! The subject matter was creatively and clearly presented. Very helpful tips to consider.

Kate DiMarco Ruck, IBCLC

I found this course helpful in thinking through what you want your support group to offer to your community.

Anna Foster

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Knowledge Gap
The purpose of this training is to address the key steps to successfully forming and sustaining support groups which meet the needs of its intended audience.


At the conclusion of this presentation, attendees will demonstrate the ability to identify the benefit of support groups in their given field


At the conclusion of this presentation, attendees will demonstrate the ability to evaluate the effectiveness of groups they presently run or have previously attended


At the conclusion of this presentation, attendees will demonstrate the ability to identify the steps necessary to establish and maintain an effective support group
IBLCE Content Outline
V. 6 Identifying support networks
VII. A. 7 Communication Technology
VII. B. 1 Active listening
VII. B. 5 Education mothers and families
VII. B. 8 Emotional Support
VII. B. 9 Empowerment
VII. B. 10 Group support

Course Lessons

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