1.5 R-CERPs + 1.5 CEUs
Hold On For One More Day: Case Coordination for Lactation Private Practice
Annie Frisbie, MA, IBCLC
Working with families on feeding challenges takes time, but many lactation consultants are unsure how to juggle what the client needs with their own boundaries and time constraints. This session will provide an overview of the steps involved in managing the client relationship from the moment of first contact through the conclusion of the clinical relationship. Emphasis will be placed on client-centered care, compassionate communication, thorough documentation, and effective protocols creating sustainable policies that support client self-efficacy and prevent provider burnout.
Gale N. Touger, FNP-BC, IBCLC
Meet the Instructor
Annie Frisbie MA, IBCLC has been a lactation consultant in private practice in New York City since 2011. She is also the creator of the Lactation Private Practice Essential Toolkit and the accompanying Lactation Private Practice Essential Course, and is the co-host of the Lactation Business Coaching Podcast. In 2018 Annie was honored with the US Lactation Consultant Association's President's Award, "awarding those that demonstrate extraordinary service to the association and profession."
Annie has a BA from Franklin and Marshall College with a double major in American Studies & Theatre, Dance, and Film, and an MA in Cinema Studies from New York University. She lives in Queens, New York with her husband, their two children, and their two cats.
Patrick Jones - Course author
While IBCLCs are aware of the importance of ongoing support in helping families reach their feeding goals, they may not have a solid understanding of how to structure the client relationship using collaborative decision making and goal-centered support.
Understand the lactation consultant/client relationship from start to finish
Gain confidence in setting boundaries to enhance client self-efficacy
Learn ways to incorporate goal-setting and client-centered care into every aspect of lactation care.
VII. B1 - Active listening
VII. B2 - Anticipatory guidance
VII. B3 - Care plan development and sharing
VII. B4 - Documentation
VII. B5 - Educating mothers and families
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