1 R-CERP + 0.5 E-CERP + 1.5 CEUs

Collaboration Over Competition: Improving Health Outcomes by Working Together

Annie Frisbie, MA, IBCLC
Course description
While most lactation consultants understand that they are part of a healthcare team, building collaboration between lactation consultants both locally and virtually can be difficult. Private practice lactation consultants may have difficulty understanding the challenges faced by hospital-based lactation consultants. Dominant culture lactation consultants may not see the additional barriers faced by their peers who lack privilege. Internet-based forums may lead to division even among the most well-intentioned professionals. 

From a business perspective, it may seem that competition is the straightest path to success, but this competition is harmful for families, for our profession, and for us. When we are willing to give up our own points of view, our own privilege, and even our own resources in the spirit of collaboration, we create more opportunities for ourselves as a community of healthcare providers that will also improve lactation outcomes overall. 

When we focus on collaboration not competition, not only do we make things better for families but we advocate for the value of the IBCLC as a key member of the perinatal and postpartum team.
Meet the Instructor

Annie Frisbie, MA, IBCLC

Annie Frisbie MA, IBCLC has been a lactation consultant in private practice in New York City since 2011. She is also the creator of the Lactation Private Practice Essential Toolkit and the accompanying Lactation Private Practice Essential Course, and is the co-host of the Lactation Business Coaching Podcast. 

In 2018 Annie was honored with the US Lactation Consultant Association's President's Award, "awarding those that demonstrate extraordinary service to the association and profession." 

Annie has a BA from Franklin and Marshall College with a double major in American Studies & Theatre, Dance, and Film, and an MA in Cinema Studies from New York University. She lives in Queens, New York with her husband, their two children, and their two cats. 
Patrick Jones - Course author

Learners say 

Great information about checking our biases and recognizing how each of us might be doing families a disservice in the way we are marketing ourselves. 

Lisa Sheer, IBCLC

Great content and value.

Dr Shereen Abdelghani Soliman

Start learning now!

Knowledge Gap
What a collaborative approach looks like and how it improves health outcomes.



Understand the role that IBCLCs play as part of the perinatal healthcare team for parents and the pediatric team for babies


Identify barriers faced by IBCLCs when trying to collaborate with healthcare providers and other IBCLCs


Provide a specific example of a community-based collaborative approach to providing IBCLC care
IBLCE Content Outline
V. 6 Identifying support networks
V. 12 Cultural competency
VII. B. 6 Educating professionals, peers, and students 
VII. B. 7 Extending the duration of breastfeeding
VII. C. 3 Code of Professional Conduct (CPC)
VII. C. 5 WHO code –advocacy and policy 
VII. E. 3 Advocate for mother / baby in healthcare system

Course Lessons

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